Exotic Animal Veterinary Center Claim this business

Hakop Martirosyanon Google

2 weeks ago

My rabbit Thumper wasn't doing too well and I was really worried. The moment we came in, the doctor and staff figured out what was going on and gave him the best care possible. He's doing so much better now. I'm truly grateful to the doctor and her whole team for being so excellent with Thumper and for keeping me in the loop every step of the way. Communication was clear the whole time, and you can tell they genuinely care about the animals they treat. Highly recommend!

Ana Von Google

2 months ago

This is the right place if you have an exotic pet. They are truly amazing. Special thanks to the vet tech who helped us. Instructions were clear and easy to follow. She showed us how to properly administer medication to our bunny without a fight 😂 Most importantly the prescribed treatment is working. We took our bunny to two clinics claiming they had specialists, and wasted a lot of time and money on the wrong treatment.

Abigail Farisonon Google

a year ago

Fantastic vet office - I have always had a great experience from the moment I walk in the door through to follow up care. I have four rabbits with varying medical needs, and one in specific with a very strange and difficult to figure out chronic issue. Dr Labrecque has been incredibly dedicated and put a lot of time and effort, including reviewing research and calling other offices, to try to provide the best care for him and get to the root cause. The vets have always been clear, transparent, and patient - every appointment, they have sat down to show me all x rays and test results, explained everything they see and how they have come to their conclusions, and answered all of my questions. I have never felt they were impatient or annoyed and have always been treated with a lot of respect and given the chance to ask and talk about as much as I need. The reception staff and vet techs are gentle and kind with the bunnies and clearly provide a high quality of care. They make themselves incredibly available via phone and text, and have always been more than happy to answer my questions and concerns, no matter the frequency or time of day. I truly believe this is an office built on a genuine love for animals and a competent expertise, and it comes through constantly. They have been literal life savers for my babies, and I highly recommend them.

V Von Google

4 months ago

My special gratitude to Dra Labrecque and Ignacio ( my Carito’ favorite vet tech ) who always go above and beyond to ensure my pet feels comfortable and well-cared for. It’s hard to find a dedicated vet and vet tech as them who take the time to listen and explain in detail all your pet’ concerns. Sofia, Dylan & Katherine are amazing vet techs as well, they are knowledgeable, patient, and caring; the whole staff is so welcoming. Thank you for always treating my Carito like your own! Highly recommended for anyone looking for top-notch care.

Dyani Standing Elkon Google

2 months ago

this place sucks! I took my rat in as emergency for a suspected URI and the doctor was uneducated about basic rat anatomy, and told me- my very clearly female rat- was a male. Male rats have huge testicles that cannot be visibly missed- and I can't believe a doctor, who can't even tell the difference between a male and female rat, was allowed to assess and diagnose my animal. The dr, after "double-checking" that my rat was female, continued to refer to her as a male during the entirety of care. Furthermore, my rat had started displaying these symptoms right before I needed to go out-of-town for a family emergency, and I had no time at all to research medical boarding for her. I asked if they would medically board her and the doctor said it's not advised as no staff comes in on the weekends- which upon speaking with a technician at checkout, they said staff do come in on weekends, and it would not be a problem to board her. I was told I would receive an estimate for the price of boarding via email and no one emailed me so I had to call back the next morning, upon which the receptionist was rude and told me that, again, it's not advised to medically board with them as no one would be available that Sunday. So first I was told no staff comes in on the weekends, then the story changes to staff does come in on the weekends, and now I'm being told someone will only be available on Saturday but not Sunday? and after I insisted they at least email me an estimate as I only had three days to figure something out while trying to juggle packing for a very stressful out-of-town emergency, they wanted a total of $1,488.00 to board my rat for 9 days. Mind you, I have three other rats, and it only makes sense that they be boarded all together as no one would be home to take care of any of them, and I also did not want to subject my sick rat to be alone and away from her siblings for that long. They wanted $4,911.00 to board 4 rats for 9 days. Oh, and apparently my three other rats would have to come in for an exam first before they would even be allowed to stay for boarding, to which no one told me this information at the emergency appointment. this place is a joke! I will not be coming back here, don't be fooled by the positive reviews and ratings.