Madewell Claim this business
About
Chain featuring stylish apparel, including denim jeans, plus accessories, shoes & bags.
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- Address125 N Main St, Greenville, SC 29601, USA, Greenville 29617
- Phone(864) 696-3387
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Reviews
The associates in this store are quite possibly the most helpful people I’ve ever encountered while jeans shopping. I accompanied my fiancé on a jeans shopping trip for her birthday and I am very used to the high pressure sales tactics of small boutiques, but the folks at this store were not like that at all. They were the exact opposite, friendly, competent and experts at recommendations, thanks for the awesome experience!
Salespersons were very inattentive and made me feel unwelcome. They didn't even say hi and ask what I was looking for. I decided to buy nothing and walked out.
Excellent customer service, it’s rare to find people in a retail environment that are willing to go the extra mile to help. Cannot say enough nice things about the staff. They took excellent care of my wife.
I would have put 100 stars but 5 is the limit; the employees at this store are incredible. They are not just great at customer service, but the hospitality they provide is unmatched. And the store is always perfectly organized. I wish every shopping experience could be as wonderful as this. The Madewell Ladies are top tier.
The girl working made me feel really uncomfortable as if I was about to steal something. I really don’t know what it was about my appearance or demeanor that gave her the idea that I was a potential shoplifter, and maybe I’m just assuming, but if that’s what the employees are trained to do, it’s not a very welcoming feeling. She asked if I needed anything while I was browsing, I said no, and then she continued to hover over me or keep her eyes on me the entire time I shopped. If I wanted to steal from a retail store (which I’ve never done and will never do) it’s not going to be one on the heart of Main Street lol, you can stop breathing down my neck.